Contact Us
General Contact Information
Customer Account Inquiries:
Account Setup
Residential Water/Wastewater/Waste Curbside Collection/Bulk Water
Commercial Bulk Water/Septic/Sump/Solid Waste
Billing Inquiries
Water Meter Installs/Repairs/Readings
Tel: 780.538.0340
Fax: 780.357.5920
11101-104 Avenue, Grande Prairie, AB T8V 8H6
myaccount@aquatera.ca
Distribution/Collection Inquiries:
Water Breaks
Plugged Sewers
Water & Sewer Line Locates and Repairs
Fire Hydrant Servicing
Video Inspections
Tel: 780.882.7800
Fax: 780.532.0651
9145 Park Road, Grande Prairie, AB T8V 7A4
repair@aquatera.ca
Waste Management Inquiries:
Curbside Collection - Residential Recycling/Yard Waste/Garbage
Recycle Depots
Eco Centre (10431 - 96 Avenue)
Waste Management Facility (Landfill) Inquiries
Tel: 780.538.0452
Fax: 780.830.7060
solidwaste@aquatera.ca
Treatment Operations Inquiries:
Water & Wastewater Treatment Operations
Water Quality
Tel: 780.538.0348
Fax: 780.538.4554
treatment@aquatera.ca
Technical/Engineering Inquiries:
Service Connections
Disconnections and Service Kills
Crossing Permits
New Developments
Servicing Agreements
Tel:780.538.0348
Fax: 780.830.7430
11101 - 104 Avenue, Grande Prairie, AB T8V 8H6
tech@aquatera.ca
Administration Inquiries:
Human Resources
Communications, Marketing and Sponsorship
Financial Services
Business Planning
Servicing Agreements
Tel:780.538.0348
Fax: 780.830.7430
11101 - 104 Avenue, Grande Prairie, AB T8V 8H6
admin@aquatera.ca