To login to an existing Bulk Water Exchange Account, or set up a new account, click here.
Canada Post Strike
Due to the ongoing Canada Post strike, you may experience delays in receiving paper bills. To prevent any service interruptions or additional fees, we highly recommend signing up for our eBill service to ensure timely delivery of your bills. For those preferring to pay in person, bills are currently available at the Aquatera Head Office. For more information and to sign up for eBilling, please visit https://www.aquatera.ca/your-bill/e-bill.
Bulk Water Services
Aquatera is proud to offer our customers clean, safe potable water at four locations. We also offer a prepaid, self-serve system for our bulk water customers, allowing you to make bulk water payments 24/7, as well as access account details and usage reports.
Please note:
- The tap function may not work in extreme cold temperatures, please use the swipe function on the pin pad.
- Please close the cabinet doors to the pin pads as they are heated and may help in preventing outages.
- If usage is under 0.5 m3 a minimum charge of $5.00 will be billed to your credit card. Learn more about bulk water rates.
Bulk Water Resources
- Bulk Water Filling Procedure (PDF)
- Water Exchange Manual (PDF)
- Volumetric Conversion Table (PDF)
- Bulk Water Account Setup Video
- Bulk Water Station Orientation Video