Due to the ongoing Canada Post strike, you may experience delays in receiving paper bills. To prevent any service interruptions or additional fees, we highly recommend signing up for our eBill service to ensure timely delivery of your bills. For those preferring to pay in person, bills are currently available at the Aquatera Head Office. For more information and to sign up for eBilling, please visit https://www.aquatera.ca/your-bill/e-bill.
Aquatera is in the in the business of collecting and disposing of waste generated by residents in Grande Prairie. This essential service is crucial for maintaining cleanliness in our community, promoting public health, and ensuring proper waste management.
Our curbside collection services operate Monday to Friday from 7 a.m. to 5 p.m., including statutory holidays, with the exception of December 25 and January 1. If your collection day falls on one of these days, your curbside collection day will move forward one day.
To ensure your garbage is collected, please place all garbage in bags prior to placing it in your garbage cart. Carts must have closed lids and be placed at least one metre from parked vehicles, tagged garbage bags, trees, snow piles, and blue bags to ensure we can safely collect it. Collection begins at 7 a.m. on your collection day, so have your cart to the curb by then or even the night before! If you're unsure, you can find out your collection day on our waste collection calendar.
Assisted Waste Collection
Aquatera offers an assisted waste collection service for Grande Prairie residents who cannot get their garbage cart to the curb and/or edge of street. Collectors will walk up to the front of the home to pick up the garbage cart and will return the cart to its original location. If you would like to apply for this service, please complete the Assisted Waste Collection Application Form.
Organic Waste
Organic waste such as fruit and vegetable scraps, tea bags, coffee filters and grounds, egg shells, and nut shells can be placed in your garbage cart for curbside collection. Organic waste is used in our Class II Bioreactor Landfill, and innovative solution to solid waste management. Learn more about the social and environmental benefits of our LANDFILL GAS-TO-ENERGY PROJECT.
Household Hazardous Waste
Avoid discarding hazardous waste in your garbage cart for curbside collection. Improper disposal can be dangerous to waste disposal workers and the environment. Learn more about Household Hazardous Waste and how to safely and properly dispose of it.
Bag Tags
If you have more bagged garbage than will fit in your garbage cart, Grande Prairie residents can purchase Bag Tags for additional garbage to ensure it gets collected curbside. Every garbage bag that does not fit in your garbage cart requires a bag tag in order to be collected curbside.
"Apply to each bag over standard 3 bag allowance" indicated on the bag tags refers to the typical number of garbage bags that is able to fit in the garbage cart - anything exceeding this amount will require a bag tag.
Please ensure additional garbage bags weigh no more than 20 kilograms each. Bag Tags for extra garbage can be purchased at the following locations for $3.00.
Wonder Where Your Waste Goes?
If you still have questions about how and where to dispose of your waste, please check out our Where Does My Waste Go Tool or our Curbside, Eco or Landfill Cheat Sheet!
Recycling is of significant importance and it plays a crucial role in promoting environmental sustainability, conserving resources, and reducing the negative impact of waste on the planet. By recognizing and embracing the importance of recycling, we can contribute to building a more sustainable and environmentally friendly future.
Proper separation and disposal of recyclables contribute to more effective recycling processes and environmental sustainability. We moved to single stream curbside recycling to make it easier for our customers to recycle. This means residents can place paper, cardboard, metal and hard plastics #1-7 in blue bags and set them out for curbside collection. Items do not need to be separated in blue bags as they are processed in a Materials Recovery Facility (MRF), a specialized plant that receives, separates and prepares recyclable materials for marketing to end-user manufacturers.
Recycling is placed curbside in blue bags versus bins as they are easy to see through to determine if the bags has contaminates and cuts down the space used curbside for collections. Learn more about blue bags and what is accepted.
Contamination
Please ensure that recyclables are not contaminated (free from grease and food particles). Contaminated items can not be recycled, putting them at risk of being diverted to the Landfill.
From April to November, Aquatera collects and disposes of organic waste generated from residents in Grande Prairie. This type of waste includes materials such as grass clippings, leaves, branches, brush, pumpkins, real Christmas trees, and other organic debris from gardening and landscaping activities. Yard waste is an important component of our Landfill Gas-to-Energy Project, and there is no limit to the number of yard waste bags that can be placed at the curb. To ensure yard waste is collected:
Pumpkins
Following Halloween, residents can place pumpkins outside for curbside collection. Pumpkins can be placed in garbage carts or in clear plastic bags one metre from the garbage cart.
Christmas Trees
Following the holidays, residents can place real Christmas trees outside for curbside collection. Trees must be cut to four feet or less, and all decorations and lights removed. Christmas trees can be placed one metre from the garbage cart. Please note that artificial trees are not accepted for curbside collection but can be brought to the Landfill.