Due to the ongoing Canada Post strike, you may experience delays in receiving paper bills. To prevent any service interruptions or additional fees, we highly recommend signing up for our eBill service to ensure timely delivery of your bills. For those preferring to pay in person, bills are currently available at the Aquatera Head Office. For more information and to sign up for eBilling, please visit https://www.aquatera.ca/your-bill/e-bill.
You work hard for your money so we understand the importance of knowing where your money is going. We also understand that you don't have a choice when it comes to your service provider so we are committed to being completely open and honest with you.
We value your trust and want to keep it, so we will continue to be transparent with how rates are set, where our revenues come from and where revenues are invested and profits go.